Where can I find and review notifications in Polyosync?
Polyosync provides operational interfaces for reviewing business activities, execution results, and information relevant to the user's account.
The administrative interface includes a notification bell in the navigation area.
The notification features available to individual users may depend on their account type, permissions, and the specific module being used.
How can I check for notifications?
1. Sign in to your Polyosync account.
2. Open the interface associated with your account and role.
3. Look for the notification area or notification bell, where available.
4. Open the notification interface to review the information presented.
5. Select the relevant item if an associated action or destination is available.
The exact appearance and interaction options may vary between interfaces.
What information should I look for?
When reviewing an operational notification, consider:
1. What activity or event is being reported.
2. Which module or process is involved.
3. Whether the event requires action.
4. Whether additional information is available.
5. Whether the event has already been investigated or resolved.
Can I review the original activity?
For events associated with an automation, workflow, or business process, the relevant module's execution history may provide additional information.
Where an execution record exists, it may contain status information, results, errors, or other operational details.
Does every event appear in the notification interface?
Not necessarily.
Some information is available through module-specific dashboards or execution histories rather than through a notification.
Users should not assume that every operational event automatically generates a notification.
What if I cannot find a notification?
First, verify that you are signed in to the correct account and workspace.
Check whether your role provides access to the relevant information.
Then review the module associated with the activity.
For example, if you are investigating a business process, inspect its execution history rather than relying exclusively on notifications.
What if a notification contains insufficient detail?
Open the relevant module or execution record, if available.
If the information is still insufficient to understand the event, contact Polyosync Support with the affected module, approximate time, and relevant non-sensitive details.
Why should notifications be reviewed regularly?
Important operational events may affect customers, internal tasks, or business processes.
Regularly reviewing relevant notifications and execution information helps teams identify situations that require attention without relying entirely on manual observation.