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For standard Polyosync business subscriptions, payment methods and subscription billing are managed through Stripe. To access the billing management portal, sign in to Polyosync and open Settings. Locate the Stripe billing section and select Manage billing. If your account has the required permissions and an associated Stripe customer record, Polyosync opens the Stripe customer portal. From there, you can access the billing management options available for your subscription. Only authorized workspace users, such as the Owner or an eligible Admin, can open the billing portal. If the portal cannot be opened, your workspace may not yet have an associated Stripe customer record, or your account may lack the necessary permissions. Enterprise accounts do not use the standard Stripe customer portal for their organization-level billing arrangements. Enterprise billing is managed according to the organization's contract and applicable administrative process. For security reasons, payment card details should only be entered through the authorized payment interface, never through a support message.