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Polyosync provides dedicated conversation history interfaces to help businesses find and review supported AI Employee interactions. Instead of treating conversations as isolated exchanges, the platform organizes available records so authorized users can inspect previous activity. Where can I find customer-facing conversations? Sign in to your business workspace and open Conversations. This area displays available conversation records associated with your business's customer-facing AI Employees. Each conversation entry can show the AI Employee involved, a preview of the latest message, the number of messages, the conversation status, and the time of its latest update. Can I search conversations? Yes. The Conversations interface includes a search field for finding records using AI Employee names or message content. For example, if you want to locate a discussion involving a particular service or enquiry, you can search for relevant wording. Can I filter conversations by status? Yes. The interface includes status filtering for open, handoff, and closed conversations. This can help businesses distinguish active customer discussions from interactions requiring human attention or those that have been closed. Where can I find Internal AI Employee conversations? Polyosync also provides an Internal AI Conversations area. This interface lists available internal AI conversations and supports filtering by AI Employee. You can also search by employee name or conversation status. Selecting a conversation opens the relevant Internal AI Employee workspace with that conversation selected. Why is this useful for businesses? A business owner may want to review customer interactions to identify recurring enquiries. A manager may need to revisit an internal AI discussion about an operational task. An administrator may want to understand which AI Employees have been involved in recent interactions. Having separate interfaces for internal and customer-facing conversations makes these activities easier to organize. Does conversation search include every activity performed by Polyosync? No. Conversation search applies to the records and fields supported by the relevant conversation interface. Automations, autonomous workflows, business processes, and AI collaborations have their own operational functionality and history mechanisms. Polyosync provides conversation history as part of a broader business AI platform, allowing companies to review communications alongside other supported operational activities.