What are Notifications & Alerts in Polyosync and how do they work?
Notifications and alerts help businesses stay informed about important activities, operational changes, and situations that may require attention within Polyosync.
As businesses use AI Employees, automations, autonomous workflows, AI Collaboration, and business processes, keeping track of relevant events becomes increasingly important.
Notifications and alerts are intended to support operational visibility by making important information easier to identify and act upon.
What is the difference between a notification and an alert?
A notification generally communicates information about an activity, event, or change.
An alert typically indicates a situation that may require attention, investigation, or action.
For example, a notification might inform an authorized user that an operational activity has changed status.
An alert might indicate that an execution failed or that a process requires further investigation.
The exact events and delivery mechanisms available depend on the relevant Polyosync module and its implementation.
Why are notifications important?
Businesses often operate multiple processes simultaneously.
Without sufficient operational visibility, employees may need to review individual modules repeatedly to identify important changes.
Notifications can help reduce this manual effort by drawing attention to relevant events.
What kinds of activities may be relevant?
Examples include:
1. Changes in business process execution status.
2. Automation or workflow failures.
3. Operational activities requiring review.
4. Events involving AI-powered business operations.
5. Human intervention requirements.
6. Changes affecting assigned responsibilities.
7. Important system or account-related information.
These are examples of useful notification scenarios, not a guarantee that every event generates a notification automatically.
Where can notifications be viewed?
Polyosync includes a notification interface within its administrative environment. Other notification experiences may depend on the relevant account, module, and supported functionality.
Users should verify the notification options available in their workspace.
Do notifications replace execution history?
No.
Notifications are intended to draw attention to events, while execution history provides more detailed information about what happened during an operational activity.
For troubleshooting, users may need to inspect the relevant execution records.
Are all notifications urgent?
No.
Some notifications are informational, while others may require investigation or action.
The importance of a notification depends on the underlying event and its business impact.
What is the main benefit?
Notifications and alerts help connect automated business activity with human operational awareness.
Their purpose is to make important developments visible so authorized users can respond appropriately when needed.