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Polyosync AI Employees use relevant business information to perform their configured responsibilities. This may involve answering questions, supporting business processes, working with integrations, or contributing to collaboration workflows. The objective is to make business information operationally useful while maintaining appropriate access boundaries. What information can an AI Employee use? Depending on its configuration and available capabilities, an AI Employee may use: 1. Business profile information. 2. Assigned instructions. 3. Relevant knowledge resources. 4. Conversation context. 5. Information associated with authorized business processes. 6. Data available through permitted integrations. 7. Relevant persistent memory. 8. Outputs from supported collaboration activities. The information available depends on the AI Employee's actual configuration and applicable access controls. Can an AI Employee access every record in the organization? Not automatically. The ability to access a resource depends on the relevant implementation, workspace boundaries, integration authorization, and operational permissions. Organizations should review which information is made available to each AI Employee. Can AI Employees share information during collaboration? AI collaboration can involve the exchange of task-related information between participating AI Employees. Such exchanges should remain within the applicable authorization and workspace boundaries. Collaboration does not justify access to unrelated business environments. Can a customer-facing AI Employee access internal information? A customer-facing AI Employee should be configured to use only the information and actions appropriate to its responsibilities. Organizations should review its available knowledge, integrations, and operational permissions before making it available to customers. What happens when an AI Employee uses an external integration? The operation may involve retrieving or transmitting information through the connected service. The permitted behavior depends on the integration's capabilities and authorization. Does Polyosync use this information to train its own models? No. Operational use of business information is not equivalent to using it for model training. How can organizations reduce unnecessary data exposure? 1. Provide only the information required for the task. 2. Assign clearly defined AI Employee responsibilities. 3. Review integration permissions. 4. Separate customer-facing and internal responsibilities appropriately. 5. Avoid including unnecessary sensitive information in instructions. 6. Test representative operations. 7. Review unexpected outputs. 8. Establish human oversight for sensitive actions. Recommended approach Treat AI Employees as authorized operational participants with defined responsibilities. Provide relevant information, review their access, and avoid unnecessary exposure of sensitive business data.