How can we help?

Execution events provide recorded information about activities or conditions associated with a business process run. Polyosync makes execution event information available within the details of supported business process executions. These records can help users understand what happened during an operation and investigate unexpected outcomes. How do I access execution events? 1. Navigate to Business Processes. 2. Locate the relevant process. 3. Open Run History. 4. Select the execution you want to investigate. 5. Review the events included in its Execution Details. What can execution events tell me? Depending on what was recorded, events may provide context about execution activity, processing outcomes, or problems encountered during a run. The exact event information varies according to the process and the execution system. Why should I review events instead of looking only at the final status? A final status summarizes the recorded outcome, but it may not provide enough information to understand why the outcome occurred. Execution events can provide additional context. For example, if a process fails, its recorded events may help narrow the investigation to a particular activity or dependency. Do execution events always show every individual action? No. Event visibility depends on what the system records. Some internal operations or external activities may not appear as separate events. Can execution events help technical teams? Yes. Technical teams may use available events together with error messages and technical details to investigate configuration problems or execution failures. What if the events do not explain the problem? Review the available error information and process configuration. If an external integration is involved, additional investigation of the connected service may be necessary. Polyosync's execution event visibility helps businesses investigate operational activity using recorded information rather than relying solely on final outcomes.