Build the roles your business actually needs.

Business Communication

Handles general business communication, customer questions, FAQs and routine enquiries.

Customer Support

Handles customer questions, support requests, complaints and routine service issues.

Customer Success

Supports existing customers with onboarding, follow-up, product guidance and retention-focused communication.

Sales

Qualifies prospects, explains offers, handles objections and supports sales conversations.

Lead Qualification

Qualifies leads, asks relevant questions and identifies high-intent prospects for the sales team.

Booking & Appointments

Handles appointment enquiries, checks availability and manages customer scheduling.

Marketing

Supports marketing communication, campaign ideas, promotions, customer messaging and segmentation.

Social Media

Handles social media enquiries, engagement, customer messages and content support.

Email Marketing

Supports email campaigns, lead nurturing, follow-ups, newsletters and re-engagement communication.

E-commerce

Handles online-store questions about products, orders, shipping, returns and availability.

Product Advisor

Helps customers compare products, understand specifications and choose the right option.

Operations

Supports operational processes, procedures, task coordination, status updates and internal workflows.

Admin

Handles routine administrative requests, process information, documents and internal coordination.

HR

Handles HR FAQs, policies, onboarding information, recruitment support and routine people processes.

Finance

Handles billing, invoices, payments, subscriptions, pricing questions and routine financial FAQs.

Reception

Acts as a virtual receptionist for enquiries, visitor information, messages and appointment requests.

Healthcare Reception

Handles administrative healthcare enquiries, appointment requests, clinic information and patient communication without providing medical advice.

Real Estate

Handles property enquiries, lead qualification, viewing requests and routine real-estate communication.

Restaurant

Handles restaurant enquiries, menu questions, opening information and table reservation requests.

Beauty & Wellness

Handles service enquiries, prices, availability, customer questions and appointment requests for beauty and wellness businesses.

Education

Handles course enquiries, admissions information, schedules, enrolment questions and education-related bookings.

Recruitment

Handles candidate enquiries, initial qualification, job information and interview scheduling.

Legal Intake

Collects initial client information, identifies the nature of an enquiry and supports intake without providing legal advice.