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AI Employees in Polyosync are designed to perform business responsibilities within configured operational boundaries. Their ability to assist with business activities does not mean they should have unrestricted access to company information, connected applications, or administrative functions. Enterprise organizations should define AI responsibilities and authorization requirements before relying on AI employees for important operations. Human user permissions versus AI authorization Human user roles determine which activities employees are permitted to perform. AI authorization concerns the operations, information, integrations, and actions available to an AI employee. These are related but distinct access-control considerations. An employee's access to an AI interface should not automatically be interpreted as authorization for the AI employee to perform every possible external action. What should administrators define for each AI employee? 1. Business responsibility. 2. Operational scope. 3. Relevant workspace context. 4. Information required for assigned tasks. 5. Connected applications needed for operations. 6. Actions that may be performed. 7. Sensitive operations requiring approval. 8. Situations requiring human handoff. 9. Applicable execution limits. 10. Appropriate monitoring and review procedures. How do integrations affect AI authorization? An integration provides a connection to an external service. The actions available through that connection depend on the integration's implemented capabilities, external provider permissions, and applicable Polyosync authorization controls. Connecting an external service does not mean that every AI employee should be authorized to use every operation exposed by that service. Can an AI employee modify business records? This depends on the supported integration or platform operation and the authorization granted for the relevant activity. Organizations should explicitly review actions that create, update, or delete business information. What about AI collaboration? AI collaboration can involve multiple AI employees contributing to a business activity. Collaboration does not automatically remove the authorization boundaries associated with each participant. Any delegated activity must remain within the supported and permitted operational scope. When should human approval be considered? Human approval is particularly relevant for activities involving: 1. Sensitive customer information. 2. Important financial records. 3. External communications with significant consequences. 4. Changes to critical business systems. 5. Irreversible actions. 6. Operations outside normal business rules. 7. Exceptional or ambiguous requests. Where supported, Enterprise governance and approval controls can help manage these situations. Does AI authorization guarantee that every AI decision is correct? No. Authorization determines whether an action is permitted. It does not guarantee that the resulting AI output or business decision will be correct. Organizations should maintain appropriate testing and human oversight. Recommended approach Configure AI employees around specific business responsibilities, grant only the necessary access, and review important operations through the available governance and execution controls.