How can we help?

Before relying on a business process for regular operations, it is important to verify that its configuration, AI Employees, dependencies, and required tools work as expected. Polyosync provides process execution and history capabilities that can help businesses examine how configured processes behave. How should I prepare a test? Start with a clearly defined expected outcome. Use representative information that allows you to evaluate whether each activity performs its intended function. Where possible, avoid using sensitive production data or triggering irreversible external actions during initial testing. What should I verify? - The process begins as expected. - Required information is available to the relevant activities. - Assigned AI Employees can perform their configured responsibilities. - Dependencies are respected. - Required integrations and permissions are available. - Outputs are appropriate for the intended business objective. - Errors or incomplete activities can be identified through execution information. Where can I review the results? Open the Business Processes area in your Polyosync dashboard and review the available process run history and execution details. Depending on the execution, these records can include status information, results, events, and errors. What if a test fails? Review the available execution information to identify the affected activity. Check the process configuration, AI Employee capabilities, required inputs, and relevant integrations. Correct the underlying problem and perform another controlled test. Does one successful test guarantee future success? No. Execution outcomes can be affected by input differences, external services, permissions, and other operational conditions. Regular review is especially important for business-critical processes. Testing helps businesses introduce AI-powered operations with greater confidence and a clearer understanding of how their processes behave.