How can we help?

Polyosync provides access to available billing invoices through the business dashboard. Sign in to your workspace and select Billing. For standard subscriptions, the Billing page displays available Stripe invoices. Each invoice entry may include an invoice number, creation date, payment status, and amount. When a downloadable invoice or hosted invoice page is available, select Download invoice to open the relevant document. If no invoices have been generated or made available yet, the Billing page will indicate that no invoices are available. Enterprise invoices are handled differently. For Enterprise organizations, invoices are managed at the organization level and become available through the relevant Enterprise billing interface when they have been uploaded. An Enterprise child workspace does not necessarily have separate invoices or its own subscription. If you cannot find an expected invoice, verify that you are viewing the correct business workspace and contact Polyosync Support if further assistance is required.