What security practices should I follow when connecting integrations to Polyosync?
Connecting external services introduces additional authorization relationships between your business systems.
These connections should be configured and maintained carefully to protect business information and reduce operational risk.
Polyosync integrations should be managed using the security requirements of your organization and the external providers involved.
1. Use authorized accounts
Only connect external services using accounts that you are permitted to manage.
Do not use another employee's credentials without proper authorization.
2. Apply least-privilege access
Grant only the permissions necessary for the intended business operation.
Avoid providing unrestricted administrative access when narrower permissions are sufficient.
3. Review authorization requests
When an external provider displays requested permissions, review them before approving access.
Confirm that the connection relates to the intended service and business account.
4. Protect API credentials
Treat API keys, access tokens, and client secrets as sensitive credentials.
Do not share them through email, support tickets, screenshots, or public repositories.
5. Use secure credential management
Follow the external provider's recommended credential management practices.
Where supported, use restricted credentials and appropriate rotation procedures.
6. Separate business environments when necessary
Where your systems support separate testing and production environments, use the appropriate environment for each activity.
Avoid testing potentially disruptive operations against live business data.
7. Review employee access
Ensure that workspace permissions reflect actual responsibilities.
Employees who do not need to configure integrations should not receive unnecessary administrative privileges.
8. Validate AI-powered operations
Before allowing AI-powered operations to interact with important external systems, verify their behavior through controlled testing.
Sensitive actions should be subject to appropriate safeguards and authorization.
9. Review external dependencies
An integration may depend on the availability and security of another provider.
Monitor important provider changes and investigate connection failures.
10. Revoke unnecessary access
If an integration is no longer needed, remove its authorization through the appropriate available controls.
Where necessary, revoke the connection directly through the external provider.
11. Respond promptly to suspected credential exposure
If an API credential or access token may have been compromised, revoke or rotate it through the external provider.
Review affected systems and notify the appropriate security personnel.
12. Respect data protection requirements
Only process information that is necessary for the intended business purpose.
Ensure that integrations are used in accordance with applicable legal requirements and your organization's data protection policies.
What if I am unsure about a permission request?
Do not approve permissions you do not understand.
Review the external provider's documentation or consult your organization's administrator.
Can an integration introduce security risks?
Yes.
Any connection between business systems can create additional security and operational considerations.
These risks can be reduced through appropriate authorization, limited permissions, testing, and ongoing oversight.
Final recommendation
Connect only the external systems required for a defined business purpose.
Keep authorization under appropriate administrative control, validate important operations, and periodically review whether each connection remains necessary.
A secure integration strategy supports automation without unnecessarily expanding access to business systems.