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Polyosync is an AI workforce and business automation platform that uses external AI technology to support its AI-powered operations. OpenAI is one of the AI providers used by Polyosync. The platform also supports an architecture involving multiple AI providers, allowing provider selection and optimization according to supported configurations. Why does Polyosync use external AI providers? AI providers supply the model capabilities needed for activities such as language understanding, reasoning, and response generation. Polyosync provides the business application layer around these capabilities, including AI Employees, operational configuration, collaboration, workflows, and business processes. What information may be processed by an AI provider? The information depends on the operation being performed. It may include: 1. The user's request. 2. Relevant AI Employee instructions. 3. Business context required for the task. 4. Information retrieved through an authorized integration. 5. Previous context relevant to the operation. 6. Other information needed to produce the requested result. The exact information transmitted depends on the implementation and configuration of the operation. Does every AI provider receive all our business data? An AI operation does not inherently require transmitting the organization's entire dataset. However, the precise data flow depends on the feature, selected provider, and information supplied as context. Organizations should avoid assuming that every operation sends the same information to every provider. Does using OpenAI mean our business data belongs to OpenAI? No. Using an AI service for processing does not, by itself, transfer ownership of business information. The provider's rights and obligations are governed by its applicable terms and the relevant processing arrangements. Does Polyosync sell information to AI providers? No. Using a provider to perform AI processing is not the same as selling customer data. Does Polyosync use our information to train its own AI models? No. Polyosync does not use customer business data to train its own AI models. What about AI provider training policies? Each provider's handling of submitted information must be evaluated under the applicable API terms, account configuration, and contractual arrangements. Training, retention, and abuse-monitoring conditions should not be assumed to be identical across providers. Can an Enterprise customer discuss specific AI processing requirements? Yes. Organizations with data residency, confidentiality, retention, or provider-related requirements should raise them during the Enterprise review. The feasibility of a requirement depends on the supported architecture and agreed service arrangement. Our approach Polyosync combines external AI capabilities with business-specific operational functionality. Customer information is processed to support authorized tasks, not sold or appropriated by Polyosync.