Is AI usage included in Enterprise pricing, and how does Unlimited billing work?
Polyosync Enterprise pricing is designed to provide businesses with a clear commercial arrangement that reflects their operational requirements.
Under the standard fixed-price Enterprise model, AI usage is included in the agreed subscription or contract price, within the capacity and entitlements defined by the agreement.
This approach allows businesses to benefit from AI-powered operations without having to calculate a separate charge for every AI interaction.
For organizations requiring an Unlimited Enterprise configuration, a different billing model may apply.
Standard Enterprise pricing
In a standard fixed-price Enterprise arrangement, the organization pays an agreed contractual amount for the platform and its included capabilities.
The agreed price incorporates the AI usage allocation covered by the contract.
This means businesses can plan their operating costs around a predictable commercial commitment.
The exact allocation, enabled capabilities, billing interval, and contractual value depend on the individual Enterprise agreement.
Benefits of fixed-price Enterprise billing
1. Predictable operating expenses.
2. AI usage included within the agreed entitlement.
3. Easier financial planning and budgeting.
4. No need to calculate a separate AI charge for every included operation.
5. A clear contractual framework for platform access.
6. Organization-level billing instead of separate subscriptions for individual child workspaces.
What happens if a company requires Unlimited Enterprise access?
Some organizations have operational requirements that extend beyond a predefined AI usage allocation.
For these customers, Polyosync can offer an Unlimited Enterprise configuration under a separately agreed commercial model.
In this arrangement, billing can consist of two components:
1. A contractual base fee for the Enterprise platform and associated services.
2. Separately billed AI usage based on the applicable consumption and pricing terms.
This allows organizations with exceptionally high or variable AI workloads to operate under a commercial arrangement that reflects their actual consumption.
Does Unlimited mean AI usage is free?
No.
Under a base-fee-plus-usage arrangement, AI consumption is billed separately according to the Enterprise agreement.
Unlimited does not mean that the AI infrastructure has no operating cost.
Does Unlimited mean there are no technical restrictions?
No.
Unlimited commercial access does not remove security controls, permissions, infrastructure constraints, provider restrictions, or other applicable operational safeguards.
The configuration and contractual terms define the applicable operating conditions.
Does every Enterprise customer pay separately for AI usage?
No.
Separate AI usage billing is not the default requirement for every Enterprise customer.
For standard fixed-price Enterprise contracts, the agreed AI usage allocation is included in the contract price.
Separate consumption-based billing applies only where the relevant Enterprise agreement establishes that model.
Can the company choose between fixed-price and Unlimited arrangements?
The appropriate model is determined during Enterprise commercial discussions, taking into account expected AI usage, operational requirements, and the available configuration.
What happens if usage requirements change?
The organization can discuss adjustments to its contractual arrangement or capacity with Polyosync.
Any changes to pricing, entitlements, or billing treatment should be confirmed through the applicable contractual process.
Are there hidden AI usage charges?
The applicable billing model should be clearly established in the Enterprise agreement.
For fixed-price arrangements, AI usage within the agreed entitlement is included in the contractual price.
For Unlimited arrangements with separately billed AI usage, the agreement should specify the applicable consumption-based charging terms.
Where can the organization review billing information?
Enterprise billing is managed at organization level.
The Billing area can display the Enterprise contract information, billing details, invoice records, and available contract history.
Summary
Polyosync normally includes an agreed AI usage allocation within fixed-price Enterprise subscriptions to support predictable costs.
For organizations requiring an Unlimited Enterprise configuration, a separately agreed base-fee-plus-AI-usage model may apply.
The governing Enterprise contract determines the commercial arrangement.