How do I configure my business location and timezone?
Polyosync uses your business location to determine the timezone used by supported booking functionality.
To configure it, sign in to your business workspace and open Settings.
Find the Business location & timezone section.
Enter or review your business address, city, postcode, and country.
Use the real location of your business rather than an unrelated address.
Polyosync can resolve the corresponding IANA timezone from your business location. IANA timezones are standardized timezone identifiers that account for regional time rules, including daylight-saving changes.
After entering the correct location details, use the available action to save and resolve your business timezone.
The resolved timezone is displayed in the same settings section.
For example, a business based in London should use the appropriate Europe/London timezone rather than a manually fixed UTC offset.
This matters because local booking times can change when daylight-saving rules take effect.
If the resolved timezone appears incorrect, verify the location details before saving again.
You must have the appropriate workspace access to make changes.