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Configuring a business process in Polyosync starts with identifying the business outcome you want to achieve and organizing the activities required to deliver that outcome. A well-configured process defines what needs to happen, which activities depend on others, and how the work should be coordinated. What should I define first? Start with five questions: 1. What business outcome should this process achieve? 2. Which activities are required to complete it? 3. Which AI Employees or operational capabilities are needed? 4. Which steps must be completed before others can begin? 5. What information or results should each stage produce? How should I organize the process? Break the operation into clearly defined steps. For example, a customer onboarding process might include collecting customer information, validating required details, preparing onboarding materials, and coordinating follow-up activities. Where supported by the process configuration, assign the appropriate AI Employees and define the relationships between activities. Ensure that each step has a clear purpose and that the required information is available. What should I do before using the process for important operations? Review the configuration and verify that the assigned AI Employees have access to the necessary information and tools. Start with a controlled execution and examine the results. Use the available execution history to identify configuration issues before relying on the process for routine business operations. Can I refine the process later? Business requirements evolve, and process configurations may need to change accordingly. Review the relevant process settings and execution results when adjusting how an operation is coordinated. Polyosync helps businesses structure complex work into manageable operational processes, making AI-powered execution easier to organize and oversee.