How can we help?

Automations in Polyosync work by combining a starting trigger with a sequence of configured steps that perform business activities. An automation can follow predefined conditions, use AI capabilities, delegate work to an AI Employee, or execute supported actions. This allows businesses to move beyond simple reminders and automate more structured operational activities. How does an automation start? Polyosync supports four trigger types: Manual triggers allow an authorized user to initiate an automation when needed. Scheduled triggers allow an automation to run according to a configured schedule. Webhook triggers allow supported external requests to initiate an automation. Event triggers allow configured events to initiate an automation. What happens after an automation starts? Polyosync processes the configured steps. Depending on the automation, these steps may evaluate conditions, perform AI-assisted work, delegate activities, use supported tools, or execute configured actions. For example, a business could configure an automation that starts on a schedule, evaluates available information, uses an AI Employee to prepare an operational assessment, and performs a supported follow-up action. The exact outcome depends on the configured steps and available capabilities. Can an automation make decisions? Polyosync supports conditional steps. These allow an automation to follow different execution paths based on whether configured conditions are satisfied. AI-assisted steps can also process information where the required capabilities are available. Can an automation involve multiple AI Employees? Polyosync supports delegation steps, allowing an automation to involve another AI Employee through the supported collaboration mechanism. This helps businesses distribute suitable activities between AI Employees with different responsibilities. Do automations need to run continuously? No. An automation can be executed manually or initiated through another supported trigger. Scheduled automations run according to their configured timing rather than requiring a person to start every execution. Can I review what happened? Polyosync includes automation execution records. Businesses can review available run information to understand execution outcomes and investigate problems. Why does this matter? Many businesses have recurring processes that involve several steps rather than one simple action. Polyosync allows those steps to be organized into structured automations, with AI Employees and supported business tools available where appropriate. The result is a more coordinated approach to reducing repetitive work and supporting business operations.