How are Enterprise usage limits configured, and what does an unlimited configuration mean?
Polyosync Enterprise supports configurable usage entitlements to accommodate different organizational requirements.
Some Enterprise accounts operate within defined usage allowances, while others may be configured under an explicitly agreed unlimited arrangement.
The applicable limits and commercial terms are determined by the Enterprise contract and account configuration.
What are Enterprise usage limits?
Usage limits define the operational capacity available to an account under its configuration.
Depending on the implemented entitlement controls, these may relate to AI workforce capacity, workflow execution, automation usage, or other supported capabilities.
Why are limits configurable?
Enterprise customers vary significantly in size and operational volume.
A company introducing AI Employees into a few business processes may require a different configuration from an organization running extensive AI-powered operations.
Configurable entitlements allow the account arrangement to reflect those requirements.
What does unlimited mean?
Polyosync supports Enterprise configurations with unlimited options.
However, unlimited must be interpreted according to the specific contractual terms and enabled account settings.
It should not be interpreted as an exemption from authorization, governance, security controls, or external provider restrictions.
Does unlimited mean every platform capability is enabled?
Not automatically.
Feature availability and usage capacity are separate considerations.
The organization's entitlements determine which capabilities are included.
How does AI usage billing work?
For standard fixed-price arrangements, AI usage is normally included within the agreed subscription price, providing predictable costs.
For Enterprise customers requiring an explicitly agreed unlimited configuration, a different pricing model may apply.
Such arrangements can include a base platform fee plus separately billed AI usage.
The exact billing method, applicable rates, and included services are defined by the Enterprise agreement.
Does unlimited mean AI usage is free?
No.
An unlimited configuration should not be interpreted as unlimited AI consumption at no additional cost.
If the contract specifies usage-based AI billing, that usage is billed according to the agreed terms.
Can usage entitlements change?
Organizations may request changes when their operational requirements expand.
Changes affecting contractual allowances or billing arrangements may require an updated agreement.
Can an Enterprise account exceed its configured limits?
The behavior depends on the relevant entitlement and enforcement mechanism.
Administrators should not assume that additional usage will automatically be permitted or automatically billed.
Recommended approach
Review the account's configured entitlements and commercial terms before increasing operational volume.
For unlimited arrangements, ensure that the organization understands the difference between platform access and separately billed AI consumption.