01What is it?
Role-specific AI Employees built around the work a function needs to get done.
Roles
Start with the work you need done.
Choose a role, see the work it handles, then connect it to your workforce, systems and business processes.
AI Employee
Sales
Capture, qualify and move opportunities through your sales process.
What work gets done? →AI Employee
Support
Answer customers, resolve routine requests and escalate exceptions.
What work gets done? →AI Employee
Reception
Handle enquiries, availability, bookings and routing.
What work gets done? →AI Employee
Marketing
Research, prepare, execute and report on recurring marketing work.
What work gets done? →AI Employee
Operations
Coordinate repetitive operational requests and approved actions.
What work gets done? →AI Employee
Finance
Organise routine finance work with controlled, reviewable execution.
What work gets done? →One role can become an AI workforce.
Coordinate multiple AI Employees, automations and business processes when the work spans teams or functions.
Explore AI Workforce →Copy system
Understand AI Employee roles before you buy it.
Every Polyosync page answers the same operational questions. No vague AI claims: what it is, what it does, how it operates, what it automates, and where people stay in control.
02What can it do?
- •Handle defined responsibilities
- •Use business-specific knowledge
- •Take configured actions
- •Coordinate or hand off work
03How does it work?
Role + business knowledge + capabilities + authorised tools + integrations + defined workflows. The configuration determines what the AI can access and do.
04What does it replace / automate?
- •Routine work inside sales, support, reception, marketing, operations and finance
- •Qualification, booking and follow-up
- •Data entry and system updates
05What control do I have?
- •Role instructions
- •Capabilities and tools
- •Permissions and approvals
- •Human escalation
06Who is it for?
Teams choosing where to start their AI workforce.
07What does it connect to?
- •CRM
- •Calendar and bookings
- •Support and messaging
- •Business and productivity systems
08What happens when AI needs a human?
Each role can escalate work when it reaches a boundary or requires human judgement.
09How does it scale?
Start with one role, add complementary roles, then coordinate them as an AI workforce.
Availability
Role availability depends on the current Polyosync employee catalog and configuration.